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Safety first

Play within your limits

Know the requirements, follow crew directions, look out for others and choose activities that match your ability.

Jump & Climb trampoline activity area

Keep within your limitsLook out for othersFollow the rulesEnjoy yourself and have fun

Jump rules

Trampolines

  • Minimum age is 2 years for general Jump sessions.
  • Maximum participant weight is 120kg.
  • Jump & Climb branded grip socks are compulsory.
  • One person per trampoline. No double bouncing or rough play.
  • Land safely on two feet and never on the padding.
  • Only attempt activities within your skill and ability.
  • Follow all signs and Jump & Climb crew directions.

Climb rules

Climbing walls

  • Minimum age is 4 years.
  • Maximum participant weight is 140kg.
  • Enclosed shoes must be worn; no sandals or thongs.
  • The safety briefing is included in the one-hour session.
  • Climbers must be clipped correctly before every climb.
  • Children 12 and under need active adult supervision in the climbing area.
  • Follow instructor directions at all times.

Conditions of entry

Important for every visit

Adult supervision

Children 12 and under must be actively supervised. Staff monitor equipment safety; they do not provide child minding or behaviour supervision.

Use equipment independently

Participants must be able to follow verbal instructions and use the equipment independently. Never carry another person while jumping.

Health restrictions

Pregnant participants and people wearing casts cannot use the equipment. Seek medical advice if a health condition may affect safe participation.

Arrive on time

Sessions start on the hour. Arriving late does not extend the booked finishing time.

Heat policy

Session times may change during extreme heat for the health and safety of guests and staff. Check the live booking calendar.

Companion Cards

Authorised Companion Cards are accepted for participants who need assistance. Show the valid card at the counter; conditions apply for equipment access.

Read the full conditions before booking

This page is a plain-language summary and does not replace the waiver, displayed rules, booking terms or directions from Jump & Climb staff.

Read the waiverTerms of use