Welcome to                                                                                         

Gippsland’s only Indoor Trampoline & Clip n’ Climb Park!!

Bookings are highly recommended , please click the book now button to book!!

IMPORTANT information:

-Please note we do not take General session bookings over the phone please visit our bookings page to make a booking. 

-Gift vouchers are redeemable at the check out on our bookings page. When purchasing a gift card, please check the cart on the right hand side to ensure the amount and details are correct before paying. Please note we cannot refund gift cards if they are incorrect.

-Please note All bookings / Parties can only be made for 1 Month in advance, this includes all general bookings and birthday parties

-Book a session online to avoid a sell out session

-Open Friday, Saturday, Sunday & Monday from 10am through school terms (Jumping only on Mondays and Fridays through school terms)

-7 days a week  from 10am on the  school holidays! closing times may vary please check google hours or book a session online to avoid disappointment. 

-If you arrive late for the hour session or your booked session time, you will have less time as our sessions start on the hour

-Please check  closing times on Google or our bookings page as they may vary.

-Due to our heat policy, days with high temperatures we close earlier for the health & safety of our staff & patrons please check our bookings page and book a session online to avoid disappointment. 

-Please  email info@jumpandclimb.com.au for school group bookings 🙂

Please note our carpark is a private car park and the front gates are closed and locked when we close. Any vehicle’s left unattended in our car park will be closed within the gates if the owners are not in attendance. 

-Due to our food health & safety policy, no self-catering is allowed, including cakes. You are however welcome to bring your own water.

-Visitors who have made a birthday party booking are allowed to bring in their own birthday cake to have in their designated party room.

-We accept authorized companion cards for participants with a disability who need assisting, authorised companion card must be shown at the counter for entry, we do NOT accept carer’s cards.  Jump&Climb socks are required to purchase to assist on trampolines. Jumping only for companion assistants.

PLEASE READ THE FOLLOWING CAREFULLY BEFORE BOOKING OR VISITING OUR VENUE.

CONDITIONS OF ENTRY: 

-All sessions are one hour each and start on the hour, additional sessions can be purchased online or instore. Jump&Climb Combo’s are a 2 hour duration and Jumping MUST commence first.

–Climbing ticket holders cannot use trampolines unless a Jumping ticket or a combo ticket is purchased. Jumping Ticket holders can not access climbing unless a Climbing ticket or Combo ticket is purchased.

-Maximum weight for our trampolines is 120kgs

-Our Jump&Climb staff are here to monitor children’s safety whilst using our equipment, they are not here for supervision or behaviour, direct parent supervision at all times. 

-People wearing casts or are pregnant are not allowed on our equipment 

* Based on our Trampoline manufacturer’s safety standards the weight limit for an individual Jumper can not exceed 120kgs and 140kgs for our Clip n Climb walls. 

-OUTSIDE FOOD & DRINKS- ARE NOT PERMITTED INSIDE JUMP&CLIMB, WATER BOTTLES EXCPETED 

– No refunds for change of mind in any activities (This includes if you forget to bring footwear for climbing and combo sessions)

-Refunds occur a 5% administration fee and are only given if they have been pre- organised 2 hours before the booked session, we do not refund no show tickets at the time of your booking, as per our terms and conditions which is located on your confirmation email. 

– Tickets are non- transferrable 

– ANYONE USING OUR EQUIPMENT NEEDS TO HAVE A PAID TICKET AND WRISTBAND

-All sessions are one hour each and start on the hour, additional sessions can be purchased online or instore. 

-Jump&Climb Grip socks are compulsory for your Jump session( If you do not have Jump&Climb socks or are wearing other park socks, you will be asked by our staff to purchase the correct Jump&Climb Socks as per our condition of entry)

-Enclosed toe shoes must be worn for climbing 

-For hygiene and safety, no shirtless participants  

– Children 12 years and under must be supervised by a parent/guardian at all times whilst visiting Jump&Climb. Supervising guests do not need to pay entry, they are welcome to watch and spectate for free, however, any visitor who is actively using equipment will be required to pay entry.

-For children who require closer supervision, we recommend purchasing a ticket so that you can join them. This includes children or participants with special needs. 

– Children cannot be left in our venue without parent supervision unless they are 13 years or older. We are not a child minding facility, direct parent supervision all times

-We accept companion cards for participants  with a disability who need assisting, authorised companion card must be shown at the counter for entry, we do not accept carers cards.  

-All participants need to be able to follow verbal directions and instructions and are able to use the equipment on there own. It is a safety requirement that you cannot jump with children or any participants in your arms. 

-Toddler area (under 2 year of age) starts on the hour like our General sessions and a ticket can be purchased instore, please note parents can be supervising in this area but must NOT Jump on any of the trampolines for the toddlers safety. Supervising adults in the toddler area do not need to purchase a ticket . Socks only in this area (children under the age of 2 must not use any other area but the toddler area)

– Rude, disrespectful, abusive behaviour towards our staff will not be tolerated. It is your responsibility to read the conditions of entry before purchasing a ticket a Jump&Climb.

    Important Information:

 *Our Jump&Climb socks have been tested for our trampolines, and as we cannot guarantee the same level of quality in alternative socks, we do not allow other brands to be worn. Once purchased, they are yours to keep to be used again at all subsequent visits. Please note your Jump&Climb socks need to be in good condition to access our trampolines, free from holes or lack of grip if this occurs our friendly staff may ask you to purchase a new pair for your safety. ( If you do not have Jump&Climb socks or are wearing other park socks, you will be asked by our staff to purchase the correct Jump&Climb Socks as per our condition of entry)

*Sneakers must be worn for climbing and all climbers under the age of 12 need to be accompanied by an adult or guardian.

*Participants must be in good health and free from any adverse medical conditions. For safety reasons, pregnant women, customers with pre-existing health issues or wearing casts are not permitted on the trampolines, the wall, bag jump or any other equipment. If in doubt please seek medical advice.

*Due to OH&S no outside food can be brought into the Venue; except Birthday Cakes for booked Jump&Climb parties and water bottles. Barista coffee, drinks & snacks available for purchase!

* Children cannot be left in our venue without parent supervision unless they are 13 years or older. We are not a child minding facility, direct parent supervision all times